Privacy Notice


J E Therapies is committed to protecting Your personal data. This Privacy Notice explains how we handle Personal Data provided to us as described in this Privacy Notice, including through websites. For the purpose of the Data Protection Act 2018 and the General Data Protection Regulation (Regulation (EU) 2016/679) and/or any relevant law implemented as a result of General Data Protection Regulation and E Privacy Law (together, “Data Protection Laws“),

Jayne Myers is the data controller for the processing of Personal Data under applicable law.


Postal Address: Channel Business Centre, Ingles Manor, Castle Hill Avenue, Folkestone, Kent, CT20 2RD.

Telephone: 01303 851969



This summary section provides a brief overview of our Privacy Policy. Please read the full Privacy Policy below for more detailed information.

  • Information We Collect
  • Special Category Data
  • How We Use Your Information
  • Cookies
  • Information We Share
  • Business and Product Improvement
  • Your Privacy Choices
  • Data Security
  • Duration of Data Holding
  • Contact


Information We Collect

J E Therapies collects the following types of information:

  • Information you provide. Personal Information, including but not limited to, name, address, email, telephone number, that you provide when registering for our services, responding to questionnaires or surveys, in line with our terms and conditions.
  • Information collected automatically. Your IP address and non-identifying information about your use of J E Therapies web site may be collected automatically using tracking technologies, such as cookies. Your website browser software can be set to reject all cookies; however, cookies can allow you to take advantage of some of the site’s essential features, which may not work if you reject cookies.


Special Category Data

Owing to the Services that We offer, J E Therapies sometimes needs to collect, store and process special category data about You.  Special category data is information about an individual that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, and/or information concerning health both physical and mental.  We collect and process information concerning your health (health data) for the purpose of assessing the suitability for some of our Services. Where We collect such information, We will only request and process the minimum necessary for specified purposes. The legal basis for this processing is the compliance with our legal obligations, to protect your vital interests and consent.


How We Use Your Information

J E Therapies uses the information we collect for the following purposes,

  • To provide you with J E Therapies Services that you request, including invoicing.
  • To offer and provide information about similar and/or related products and services if you have opted in to marketing emails.
  • To generally improve our services and other internal business purposes.
  • Legal obligations to notify and report to authorities.

Under European data protection laws, J E Therapies must have a legal basis to process your Personal Data. The legal basis that applies in an instance will depend on for which of the specific purposes described above J E Therapies is processing your Personal Data.

You have a right to withdraw consent to marketing at any time by emailing us at



You can set Your browser to refuse all or some browser cookies, or to alert You when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Website may become inaccessible or not function properly. For more information about the cookies We use, please see Our Cookie Policy.

Information We Share

J E Therapies does not sell or disclose your Personal Data to third parties without your consent.

  • To affiliates and third-party service providers, where necessary, to provide services
  • Any statutory body as required by law, in such instances, we will take measures to protect your Personal Data to the extent possible

We require any 3rd party, that we share data with, to respect the security of your personal data and to treat it in accordance with the law. We only allow such 3rd parties to process your data for specific purposes, for example Mental Health England for accredited courses.

Business and Product Improvement

In order to discover new facts that could help J E Therapies better understand customer needs and help improve, develop, and evaluate product, services, materials, and programs. J E Therapies analyses the information that you have provided. For these purposes J E Therapies does not use information that can directly identify you.

Your Privacy Choices

You have the right to access, see and get a copy of Personal Data about you that we maintain as well as to ask us to make corrections to inaccurate or incomplete Personal Data about you. You have the right to receive data you have provided to us in a machine-readable format and to transmit that data to another controller. You may also request the erasure of your Personal Data or the restriction of its processing, or object to the processing of Personal Data about you.

To seek access to Personal Data about you, to file a concern, complaint, request for correction or unsubscribe from receiving marketing communications, email us at, we try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if Your request is particularly complex or You have made several requests. In this case, we will notify you and keep you updated. Usually you will not have to pay a fee to access your personal data, however J E Therapies reserves the right to charge a reasonable fee for costs incurred.

The Information Commissioners Office is responsible for making sure that privacy law is followed. For more information about your privacy rights, or if you are not able to resolve a problem directly with us and wish to make a compliant, contact the ICO,

Data Security

J E Therapies have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an authorised way, altered or disclosed.


Duration of Data Holding

We will only keep your personal data for as long as is necessary to fulfil the purposes of our contract with you and to satisfy any legal, audit or reporting requirements, in which case we may do so for 6 years. In making this decision, We consider the amount, nature and sensitivity of the data, the reason We process it and, whether We can achieve that purpose without processing Your data, legal requirements, and the potential risks to You from Us processing Your data. You can contact Us for more information about how long We hold your data for.


Questions, queries, requests and or comments regarding our terms and conditions and/ or this Privacy Notice are welcomed and should be emailed to or posted to our registered address at eh beginning of this policy.